kdaud
(Kakumirizi Daud)
July 27, 2021, 4:37am
1
This sounds wired after entering login credentials and the system denies access into Jira board. Attempting to reset password does not resolve the concern and I think probably the issue could be internal within the system failing to map user credentials.
Wondering whether any one has ever encountered this case and what could be the remedy to the issue?
cc: @dkayiwa @ibacher @cintiadr @burke @mozzy
1 Like
kdaud
(Kakumirizi Daud)
July 27, 2021, 4:44am
2
Looking around for similar topic on the epic landed on these two posts 1 and 2 though they seem not to get me out of the exception.
sharif
(Sharif Magembe)
July 27, 2021, 6:38am
3
Sorry about this , could you try again with this System Dashboard - OpenMRS Issues
kdaud
(Kakumirizi Daud)
July 27, 2021, 6:53am
4
I want to think System Dashboard OpenMRS Issues does a similar use case as one may login via Log in - OpenMRS Issues
sharif
(Sharif Magembe)
July 27, 2021, 6:55am
5
I think if it persists you might need to request a new password to the help desk.
kdaud
(Kakumirizi Daud)
July 27, 2021, 6:59am
6
Did you take a look at the caption a bove?
sharif
(Sharif Magembe)
July 27, 2021, 7:03am
7
Jira is down , i think the infra team will resolve that asap , sorry about that
2 Likes
mozzy
(Moses Mutesasira)
July 27, 2021, 7:08am
8
Some infrastructure services are down
https://status.openmrs.org/
kimote
(kimote Hillary)
July 27, 2021, 9:43am
9
@sharif any solution about this yet because am also having the same challenge
sharif
(Sharif Magembe)
July 27, 2021, 9:46am
10
tendomart
(tendo kiiza Martyn)
July 27, 2021, 11:35am
11
@cintiadr @ibacher noticed this ? id , Jira and wiki are down !
1 Like
grace
(Grace Potma)
July 27, 2021, 1:09pm
12
Good catch @kdaud !! I’ve also mentioned this on the #infra channel
1 Like
kdaud
(Kakumirizi Daud)
July 28, 2021, 6:14am
13
Any updates on this epic ?
cintiadr
(Cintia Del Rio)
July 28, 2021, 8:28am
14
Login to Jira and Confluence are broken, very very broken. I cannot start that server anymore, and I will have to recover from backups.
I attempted to resuscitate it this morning before work, but ran out of time. I will be working on from now.
3 Likes
kdaud
(Kakumirizi Daud)
July 28, 2021, 8:31am
15
cintiadr:
Login to Jira and Confluence are broken, very very broken. I cannot start that server anymore, and I will have to recover from backups.
I attempted to resuscitate it this morning before work, but ran out of time. I will be working on from now.
Thanks for the updates @cintiadr ! Hoping the Jira and Confluence to be back any time!
kdaud
(Kakumirizi Daud)
July 28, 2021, 8:35am
16
@cintiadr as well our demo server is down since yesterday morning. I attempted to reset it via Reset Button several times but does not yield desired result!
sharif
(Sharif Magembe)
July 28, 2021, 9:49am
17
Jira login is back now thanks @cintiadr , Not sure why our bamboo is failing as well, A number of tests are also failing due to server issues
1 Like
cintiadr
(Cintia Del Rio)
July 28, 2021, 9:52am
18
Login to jira and confluence is working again.
status.openmrs.org
4 Likes
kdaud
(Kakumirizi Daud)
July 28, 2021, 10:54am
19
@kdaud is looking into this! cc: @ibacher
2 Likes
kdaud
(Kakumirizi Daud)
July 28, 2021, 4:15pm
20
RefApp 2.x Frontend Tests are now passing!