Patient Display error on openmrs

Implementing
1

I am using openmrs 2.4.2 that I have just upgrade to. I notice some of the patients dashboard does not display at all when selected. I need help.

Display error1
Display error11366Ă—819 60.7 KB

Sorry my paste bin account is limit that is why I paste pieces of log file

2

could you use this command ** sudo chmod -R a+rwx /var/lib/tomcat8/webapps/openmrs/WEB-INF/lib/** and re - start the server and we see the result

3
4

I still get the error for some patients. For other patients I have figured out that there were some forms which were created, tested by entering data and then forms were deleted. I just shifted those encounters to other forms and I was able view the patients.

But I still cannot view other patients. The above messages with pastebin links shows the log results.

5

I am still experiencing this problem to some patients and it has started once I upgraded openmrs from 2.0.6 to 2.4.2. The problem did not exist before openmrs upgrade and as I explained above for some I figure out there was a form created, tested by entering data, then deleted (I have manage to fix this). But the rest of the patients with this problem I have not figure out what causes it.

https://pastebin.com/rKmfe1Q6 https://pastebin.com/c48nAJa9

https://pastebin.com/xaHhyFD4

6

it seems the issue comes due to the java and tomcat versions you are running,checkout this conversation java - org.apache.tomcat.util.bcel.classfile.ClassFormatException: Invalid byte tag in constant pool: 15 - Stack Overflow

7

Ok. But I am using java openjdk version “1.8.0_292” , tomcat8 and mysql 5.6. Is there a compatibility issue?

8

You seem to be facing the bug described in this Tomcat issue. The fix is to upgrade to a version of Tomcat 8.0.42 or newer (the 8.0 series of Tomcat is actually unsupported; you should consider moving to the most recent version of Tomcat 8.5.x).

1 Like
9

Ok let me upgrade tomcat and mysql.

10

I have try to deploy openmrs 2.4.2 on tomcat 9 but I am getting an Error! A runtime properties file is needed for OpenMRS to start up consistently. OpenMRS is unable to create this file : /var/lib/OpenMRS/openmrs-runtime.properties Because of this error : No such file or directory.

I have try to follow similar error “unable to create openmrs-runtime.properties file after redeploying openmrs - #6 by jerome24” like this that I encounter before where by one of the solutions was to create a folder /usr/share/tomcat9/.OpenMRS and give ownership to tomcat user as also described in " Step 3 - Install Tomcat - Documentation - OpenMRS Wiki"

runtime properties file needed
runtime properties file needed1366Ă—768 202 KB
. But it did not work I still get the same error.

I have also notice that on tomcat logs folder there is no catalina.out file.

No catalina out
No catalina out1366Ă—768 158 KB

11

Here is the log from catalina.2022-01-25.log.gz Log file - Pastebin.com

12

I have follow this thread Install wizard can't create profile file - #32 by dkayiwa and see the solution but I failed to implement it because I can’t find the file “/etc/systemd/system/tomcat9.service.d/logging-allow.conf” to edit it.

conf file1
conf file1907Ă—553 110 KB

Blank conf
Blank conf919Ă—679 13.3 KB

I get the message “<c/systemd/system/tomcat9.service.d/logging-allow.conf” [New DIRECTORY]"

13

If the folder and file don’t exist, you should create them, e.g., as in this ServerFault question, though this answer seems to have a slightly different way to do things.

1 Like
14

Thank you very much the first part helped me to get over where I was stuck. I did use “[Service]<nReadWritePaths=/var/lib/OpenMRS”.

1 Like
15

Hi everyone, Apparently I did not manage to solve my problem here which is some patients not displaying anything when selected. I still need help.

So current I have upgraded openmrs from 2.0.6 to 2.3.5. I could view these patients information before upgrade but once I upgraded I notice some patients do not display any information when selected. I using java openjdk version “1.8.0_292”, tomcat8 and mysql server 5.6.16.

Blank patient display
Blank patient display1017Ă—466 27.8 KB

16

Are you able to share the contents of your browser’s javascript console log?

17

Is this what you wanted to see?

		<script src="/openmrs/scripts/jquery/jquery.min.js?v=2.3.5" type="text/javascript" ></script>
		<script src="/openmrs/scripts/jquery-ui/js/jquery-ui.custom.min.js?v=2.3.5" type="text/javascript" ></script>
        <script src="/openmrs/scripts/jquery-ui/js/jquery-ui-timepicker-addon.js?v=2.3.5" type="text/javascript" ></script>
		<script src="/openmrs/scripts/jquery-ui/js/jquery-ui-datepicker-i18n.js?v=2.3.5" type="text/javascript" ></script>
        
        
        
		<script src="/openmrs/scripts/jquery-ui/js/jquery-ui-timepicker-month-year-patch.js?v=2.3.5" type="text/javascript" ></script>
		<link href="/openmrs/scripts/jquery-ui/css/green/jquery-ui.custom.css" type="text/css" rel="stylesheet" />
	
	<link rel="shortcut icon" type="image/ico" href="/openmrs/images/openmrs-favicon.ico">
	<link rel="icon" type="image/png" href="/openmrs/images/openmrs-favicon.png">

	
		
			<title>OpenMRS - Patient Dashboard</title>
		
		
	


	<script type="text/javascript">
		
			var $j = jQuery.noConflict();
		
		/* variable used in js to know the context path */
		var openmrsContextPath = '/openmrs';
		var dwrLoadingMessage = 'Loading...';
		var jsDateFormat = 'mm/dd/yyyy';
		var jsTimeFormat = 'hh:mm TT';
		var jsLocale = 'en';
		
		/* prevents users getting false dwr errors msgs when leaving pages */
		var pageIsExiting = false;
		if (typeof(jQuery) != "undefined")
		    jQuery(window).bind('beforeunload', function () { pageIsExiting = true; } );
		
		var handler = function(msg, ex) {
			if (!pageIsExiting) {
				var div = document.getElementById("openmrs_dwr_error");
				div.style.display = ""; // show the error div
				var msgDiv = document.getElementById("openmrs_dwr_error_msg");
				msgDiv.innerHTML = 'A javascript error has occurred:' + " <b>" + msg + "</b>";
			}
			
		};
		dwr.engine.setErrorHandler(handler);
		dwr.engine.setWarningHandler(handler);
		
		/* initialize common form validation */
		
		    jQuery(document).ready(initializeForceMaxLength);
		
	</script>

	

</head>

	<div id="userBar">
		
			
				<span id="userLoggedInAs" class="firstChild">
					Currently logged in as Jerome Lwali
				</span>
				<span id="userLogout">
					<a href='/openmrs/logout'>Log out</a>
				</span>
				<span>
					<a href="/openmrs/options.form">My Profile</a>
				</span>
			
			
		

		<span id="userHelp">
			<a href='/openmrs/help.htm'>Help</a>
		</span>
		
	</div>

	<div id="banner" xmlns:c="http://java.sun.com/jsp/jstl/core"
xmlns:jsp="http://java.sun.com/JSP/Page"
xmlns:spring="http://www.springframework.org/tags"
xmlns:openmrs="urn:jsptld:/WEB-INF/view/module/legacyui/taglibs/openmrs.tld">
OpenMRS Logo
 
			<ul class="navList" 
xmlns:spring="http://www.springframework.org/tags"
xmlns:openmrs="urn:jsptld:/WEB-INF/view/module/legacyui/taglibs/openmrs.tld">
	
<li id="homeNavLink" class="firstChild">
	<a href="/openmrs/">Home</a>
</li>


<li id="findPatientNavLink">
	<a href="/openmrs/findPatient.htm">
		
			Find/Create Patient
		
		
	</a>
</li>



	<li id="dictionaryNavLink">
		<a href="/openmrs/dictionary/index.htm">Dictionary</a>
	</li>



	
		<li>
		<a href="















	/openmrs/module/reporting/dashboard/index.form

">Reporting 

		<li>
		<a href="















	/openmrs/module/appointmentscheduling/appointmentList.list

">Appointments 

	<li id="administrationNavLink">
		<a href="/openmrs/admin/index.htm">Administration</a>
	</li>

     </div>
    <script type="text/javascript">
    	function resize(){
		document.getElementById('bar-round-reduced50').style.height = document.getElementById('barsmall').offsetHeight+"px";
    	}
    	window.onload=resize;
		window.onresize=resize;
	</script>
    </div>
</td>

	<div id="content">

		
		

		
		
		<div id="openmrs_dwr_error" style="display:none" class="error">
			<div id="openmrs_dwr_error_msg"></div>
			<div id="openmrs_dwr_error_close" class="smallMessage">
				<i>The full stacktrace for this error can usually be found in your server&#39;s error logs.</i> 
				<a href="#" onclick="this.parentNode.parentNode.style.display='none'">Hide error</a>
			</div>
		</div>
var timeOut = null; var userId = "174"; //initTabs $j(document).ready(function() { var c = getTabCookie(); if (c == null || (!document.getElementById(c))) { var tabs = document.getElementById("patientTabs").getElementsByTagName("a"); if (tabs.length && tabs[0].id) c = tabs[0].id; } changeTab(c); }); function setTabCookie(tabType) { document.cookie = "dashboardTab-" + userId + "="+escape(tabType); } function getTabCookie() { var cookies = document.cookie.match('dashboardTab-' + userId + '=(.*?)(;|$)'); if (cookies) { return unescape(cookies[1]); } return null; } function changeTab(tabObj) { if (!document.getElementById || !document.createTextNode) {return;} if (typeof tabObj == "string") tabObj = document.getElementById(tabObj); if (tabObj) { var tabs = tabObj.parentNode.parentNode.getElementsByTagName('a'); for (var i=0; i<tabs.length; i++) { if (tabs[i].className.indexOf('current') != -1) { manipulateClass('remove', tabs[i], 'current'); } var divId = tabs[i].id.substring(0, tabs[i].id.lastIndexOf("Tab")); var divObj = document.getElementById(divId); if (divObj) { if (tabs[i].id == tabObj

An error has occurred!

The following error happened somewhere on this page:
javax.servlet.jsp.JspException: org.hibernate.exception.GenericJDBCException: could not execute query

(The full error stack trace output is in the source of this page.) [display.txt|attachment](upload://ttamUUcpu7AQr9GtSMOpgsnE399.txt) (8.7 KB)
18

This looks like the html source instead of the javascript console.

19

Is this it?

Browser console log
Browser console log1280Ă—720 132 KB

20

Yes. Can you share the full server side log?