OpenMRS wiki down

Application Name: Website/Wiki

Question: The wiki does not load and gives an error that action is not permitted.

The wiki was down for a bit this morning, per http://status.openmrs.org/. You should email helpdesk (rather than posting on Talk) in this case, so that the right people see the message. (They will also get automated alerts.)

If you get a “Not Permitted” error, you need to log out and back in again. (This is discussed on another talk thread.)

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Thanks for the education!

The same thing is happening today. For more than an hour am not able to access JIRA, Wiki, Nexus. I tried sending a help desk case but it took ages. I almost thought help desk was down too. :slight_smile: Looks like something is happening of late on these servers.

yes :frowning: its really frustrating to work like this. even if jira is up it is very slow.

About midnight PT, seemed that IU XSEDE was down and causing a lot of trouble. I’m guessing this might still be what’s causing issues here. The infrastructure team was aware of it and sent in a support request but I don’t know the outcome of that was at this point. My instinct would be to give it time today to get resolved. But it might be worth sending a helpdesk ticket to notify the infrastructure team that you are still having problems since they may not see it here in the talk post.

As a second comment, the team is discussing options for improving the infrastructure asap. So I wanted you to know that you are heard, and it is a priority to improve it for everyone. That’s not to say you shouldn’t keep speaking up until it’s resolved - please do! :slight_smile:

did that right away :slight_smile:

thank you!

guess sometimes its also necessary to share frustration :sob: :blush:

Hey Guys,

Sorry for all the issues that are going on. We are currently working on a strategy and planning a way to make this services better but, at the moment restarting this applications are the only solution. Just make sure you let the helpdesk know and they can fix it. I will try to keep an eye on it when ever I’m available.

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No worries, @chagara, we understand!