@annakwasny Thanks for asking such great questions about how our community uses Jira. I think it’s important to look at how our community is organized and consider what kind of work on OpenMRS code is happening where. When you talk about having thousands of community members, it’s helpful to recognize that there are smaller groups of community members using Jira within the OpenMRS community setting. So while we may have close to 3.5kk community members who are considered “active” OpenMRS Jira users, the number of people actively using Jira on a daily basis in our squads & teams is really much smaller.
For instance, we have several active community squads and teams who work on shared community assets that benefit multiple OpenMRS implementations. These squads & teams determine how they use Jira to coordinate work and build things together based on their PM practices. @grace has also done a lot of work on our Jira improvement plan that came out of discussions around how we curate Jira issues and we now have a way to periodically go through our graveyard. You might want to consider sitting in on a few squad or team calls to get a sense of how Jira’s used. @grace can give you more insight into this and perhaps recommend some good squad or team meetings to observe.
There are also OpenMRS implementations worldwide who may use Jira to manage work on their own distributions. They usually set up Jira on their own infrastructure, so it falls outside of our community infrastructure.