Unable to create JIRA ticket for submitted PR (SDK Linux Fix) - Username Issue

Ask OpenMRS
1

Hi everyone, :waving_hand:

My name is Harsh, and I am a new contributor looking to get involved with OpenMRS.

I recently encountered a critical issue while setting up the OpenMRS SDK on a Linux environment. The setup was failing because the SDK tries to connect to Docker using “localhost” instead of “127.0.0.1” (causing ParseAddr errors) and hits a race condition where the database isn’t ready before the connection attempt.

I have already debugged the issue and submitted a fix.

You can view my Pull Request here: https://github.com/openmrs/openmrs-sdk/pull/357

The Problem: I am trying to create the required JIRA ticket to link to my PR, but I am unable to log in to issues.openmrs.org. It seems my OpenMRS ID was created with an email address as the username, which causes an error during JIRA login.

Could an admin please assist me? I would appreciate it if someone could either:

  1. Rename my OpenMRS ID username to something standard (e.g., harsh_29) so I can access JIRA.

  2. Or, create a ticket for “SDK Setup fails on Linux due to Docker/IPv6 conflicts” so I can link it to my PR.

I don’t want this contribution to be waste by a login error. Thanks for your help!

Best, Harsh

2

Welcome to OpenMRS, and thank you for contributing! :tada: Kindly have you tried logging into jira/wiki using your openmrs username appended with @id.openmrs.org that is if you have been granted access to jira/wiki?

3

Kindly having an openmrs account doesn’t grantee you having access to jira/wiki. Instead one is required to create a case at OpenMRS Helpdesk stating you’d like to contribute and would like edit access to Wiki and JIRA. Because of spammers, we must require this extra step before you can edit wiki pages or make any changes to JIRA tickets.

4

Hi Juliet, thank you for clarifying!

I wasn’t aware of the separate access request process. Since I currently cannot log in to the Helpdesk portal (due to the username issue causing login errors), I have sent an email to [helpdesk@openmrs.org](mailto:helpdesk@openmrs.org) to formally request JIRA/Wiki access and to have my username renamed.

I will wait for their response. Thanks for guiding me in the right direction!