Trouble logging in to Jira

Hello Everyone,

I have been trying to access my Jira Account for over two days now but i keep getting this screen response below :

N:B i have an OpenMRS ID and i already have access to https://id-new.openmrs.org

Hey @biolafrica , I can see it’s saying

cannot provide valid email address

here is how you should use your id to login openmrs_talk_id@id.openmrs.org

Let me know if you are still facing any issue.

In your case it should be

biolafrica@id.openmrs.org

yes, i have been using biolafrica@id.openmrs.org but still keep getting the same screen response and i even tried on another device.

When you head to OpenMRS ID OpenMRS ID Account Management And you log in, whats your username?