Context: One of the Lab app user stories involves completing certain desk tests without sending them to the laboratory (e.g., Hb tests for pregnant women, HIV rapid tests, etc.). Clinicians have three primary actions available: modify order, add results, and cancel order.
Issue: Currently, when a clinician cancels a lab order, it appears in the Lab app under “Tests Ordered” with a status of “Order not picked”. This creates an ambiguous situation where lab technicians see cancelled orders mixed in with active pending orders.
- Lab technicians should focus exclusively on active orders that require processing
- Mixing cancelled orders with pending orders creates unnecessary clutter and potential confusion
- The lab queue should represent actual work to be done, not cancelled tests
Question: I’m interested in the community’s thoughts on whether cancelled orders should appear in the system, for audit purposes, for example, and quality assurance ~ it makes sense to update the status (in the orders, i.e., to show the order is canceled), and this should only remain visible to the clinician.
- Currently, a cancelled order disappears from the orders list and appears in the Lab App with a status “order not picked.”
The fact that “order not picked” is “pickable” in the Lab App is already problematic.
