Registration Card Print is Not Working in IE 11


(Abu Ahmed) #1

Need some help with printing registration card. When I click on any of the print options from registration app - I get an hour glass spinning forever. It used to work fine few weeks ago.


(Abu Ahmed) #2

Is anyone else having this issue?


(Moses Mutesasira) #3

can you share the tomcat logs in paste bin here??


(Abu Ahmed) #4

Thanks for your quick response. i don’t have access to the server right now. I will grab the log tomorrow and share. When you say Tomcat log are you referring to openmrs log, client-side log or the httpd log?


(Moses Mutesasira) #5

openmrs log would give more details as in the server side logs


(Abu Ahmed) #6

Here is the client-side log - 2019-04-12 00:49:40,480 - client_side - ERROR - Client IP : 66.216.224.23, Post Data : {“timestamp”:“2019-04-11T19:19:39.825Z”,“browser”:“Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; Touch; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Tablet PC 2.0; wbx 1.0.0; rv:11.0) like Gecko”,“errorUrl”:“https://13.59.151.89/bahmni/home/index.html#/login",“errorMessage”:"TypeError: Object doesn’t support property or method ‘includes’”,“stackTrace”:["{anonymous}()@https://13.59.151.89/bahmni/home/home.min.d114e9e2.js:3:10672","{anonymous}()@https://13.59.151.89/bahmni/components/angular/angular.min.9324788c.js:2:25710",“r.prototype.$eval@https://13.59.151.89/bahmni/components/angular/angular.min.9324788c.js:3:1023”,“r.prototype.$digest@https://13.59.151.89/bahmni/components/angular/angular.min.9324788c.js:2:31623”,“r.prototype.$apply@https://13.59.151.89/bahmni/components/angular/angular.min.9324788c.js:3:1323”,“g@https://13.59.151.89/bahmni/components/angular/angular.min.9324788c.js:2:9736”,“R@https://13.59.151.89/bahmni/components/angular/angular.min.9324788c.js:2:11873”,“v.onload@https://13.59.151.89/bahmni/components/angular/angular.min.9324788c.js:2:12418”],“cause”:""}

Here is the log from /opt/openmrs/log 12-04-2019 00:48:05 [WARN ] HibernateConceptDAO - No concept found for ‘REGISTRATION_CONCEPTS’ 12-04-2019 00:49:55 [WARN ] HibernateConceptDAO - No concept found for ‘REGISTRATION_CONCEPTS’ 12-04-2019 00:51:35 [WARN ] HibernateConceptDAO - No concept found for ‘REGISTRATION_CONCEPTS’ 12-04-2019 01:05:37 [WARN ] HibernateConceptDAO - No concept found for ‘REGISTRATION_CONCEPTS’ 12-04-2019 01:34:26 [WARN ] HibernateConceptDAO - No concept found for ‘REGISTRATION_CONCEPTS’