On my service queues, we see one patient listed multiple times. These are not merged patients. They were created using “Add Patient”. Am not sure if this created the service queue duplicate, or another button after? When I asked the staff that added the patient, she said she might have clicked the “Add Patient” button multiple times very very fast. I am not able to reproduce this issue.
This happened 3 times since we launched on February 7th, 2026 - around Feb 28, then March 29, then March 30.
Using the last patient this happened to as an example
Venvencio Macasusi Ofanda, OpenMRS ID: 1002RW7, Added March 30th
both his queue entries point to the same patient UUID
/openmrs/spa/patient/59ade9f3-e5d8-4873-826d-bb77df302527/chart/Patient%20Summary
The chart functions seem to work as expected.
The service queues button are not working for this chart “Move”, “Transition”, “Edit”, “Remove”. I will post the dev tools / network / payload and preview responses in the next reply.
Will appreciate guidance on removing this patient from the service queue.
Thanks!!!
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From system Info:
OpenMRS Version 2.7.6 Build 0
Linux OS 6.12.65-linuxkit architecture aarch64 Java Version 17.0.17 System Language en System Timezone Asia/Manila Filesystem Encoding UTF-8
Queue 2.9.0 O3
Open Concept Lab Module 2.4.0
EMR API Module 2.3.0 Metadata Mapping 1.6.0 Rest Web Services OMOD 2.50.0.a9565c Patient Flags Module 3.0.8 Generation 4.14.0
See attached screen shot.


