I am experiencing an issue on my machine, after cleaning up the patient data. Patients are not getting synced from Openmrs to Odoo. I know the solution to clean up the markers and then retry. But, I don’t want to use it because I have done some UI level changes, Once I clean the markers then all of those would be lost. So I don’t want to try cleaning up markers. If anyone in the community knows the other way around please reply here. Thanks in Advance!
Analyse the entries in the failed_events table. They can help you understand the sync failure reason
One of my colleagues solved the issue by
1)Logging into PSQL dB-
psql -Uodoo odoo
2)Ran the following two queries on postgres DB:
delete from markers where feed_uri like '%feed/encounter/recent%' ; delete from markers where feed_uri like '%feed/patient/recent%' ;
3)Similarly, now login to Mysql(OpenMRS) DB-
MySQL -uroot -pP@ssw0rd
4)Ran the following query:
delete from markers where feed_uri like '%feed/encounter/recent%' ;
And then patient’s got synced.
Good that you have reached the solution.
Deleting markers entry will not affect any UI changes made [As you mentioned in the thread]. It will only restart the sync.
For more understanding on the same/ or a similar approach, Kindly go through this wiki link.