This is a feature that PIH is also interested in, as it has been requested by their users.
@kmuiruri It might be a good idea for you and the PIH team to collaborate on gathering the specific requirements and workflows from respective users. This might actually make an excellent GSoC project for the upcoming cycle.
Also, let’s take a look at how Bahmni has implemented its notification feature. This could provide valuable inspiration for O3.
One more use case one more practical use case would be sending an alert to a provider (clinician), when a new patient is sent in for consultaion. (I know they can always look at un attended to patients on a Patient queues), but there are facilities that requires sending an alert to a clinician from Registration / Triage