Jira Permissions Issue – Unable to Assign or Comment on Tickets

Ask OpenMRS
1

I’m facing an issue where I’m unable to assign myself to a ticket or comment on it, even though I have access to Jira. Has anyone else faced this before or know what might be causing it?

2

Hi. Have you logged issue to openmrs help desk? Or are you loggged in with valid openmrs_id

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3

I just asked in the help desk—thanks for the suggestion! And yes, I’m logged in with a valid OpenMRS ID.

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4

@janhvii are you still not able to do this after logging out and logging in again?