Jira Improvements Update: Your feedback wanted

Coming back to this now. I continue to see teams/squads losing, on average, at least 20-30 mins per team of peoples’ time in calls every week just from fiddling with workflow states.

Based on the feedback above, here’s what I propose - I’d like to make this update in 1 week to the RA and TRUNK projects at least - it’s high time.

  • Needs Assessment
  • Waiting on Information
  • Ready for Work
  • In Progress
  • Code Review (Initial)
  • Code Review (Post-Commit)
  • Cancelled
  • Done

Yes, it’s possible, but can we first try using these simpler transitions? If we think the state names aren’t clear enough, then I think we should change the state names, rather than adding more Jira workflow overhead.

I would like to include one special screen: When you close an issue, we should get them to confirm the Resolution and the Fix Version. But that’s it. Anything more is too complex.

Demo

Here’s the impact. Imagine you want to move a ticket through states in the RefApp project right now.

Current Experience

Updating a Ticket with OLD Jira Workflow

Proposed Experience (It’s so much faster!)

Updating a Ticket with New Jira Workflow

CC @dkayiwa @ibacher @ssmusoke

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