Issues logging in into openmrs jira

Hello everyone,

I am really confused about what should i do, i have been trying to log in for two days and tried every solution i read on other posts, i even emailed the helpdesk email but i am still not getting any responses.

Again i am having an issue where i cant login into openmrs jira and everytime i try, i am redirected to this page

What happens when you use a different browser?

Same error happens even when clearing cash and cookies.

I noticed something that it might be the problem but in my profile in openmrsID my username is set to this: mohamedalimefteh.fl@gmail.com While my my openmrs id in openmrs Talk is : mohamedalimefteh.fl I dont know if this is relevant or not.