Hello Everyone, I am Having a problem with my access to Jira, After requesting Access and being granted, this what happens when I try to access with openmrsid@id.openmrs.org
Hi mohamedalimefteh
Welcome to OpenMRS! 
Since you’ve already been granted access but are still facing issues logging in, here are a few things you can try:
- Clear Cache & Cookies – Sometimes, stored session data can cause login issues.
- Try Incognito Mode – Open Jira in a private/incognito window and log in again.
- Reset Your Password – Go to OpenMRS ID Reset and reset your password.
- Ensure You’re Using the Correct Email – Your OpenMRS ID should be in the format:
your-username@id.openmrs.org. - Check for Access Approval – If your access was just granted, it might take some time to update.
If none of these work, you can post a message in the #infra channel on OpenMRS Slack or email the infra team at helpdesk@openmrs.org for further assistance.
Hope this helps! Let us know if you get it working. 
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