Cannot log into OpenMRS JIRA at all – new OpenMRS ID not provisioned

Hi OpenMRS team,

I recently created a new OpenMRS ID using the email:

krishhawasthi28■■■■■■■■■■

I can log in successfully at https://id.openmrs.org and my account shows the Atlassian SAML application as “In use”.

However, I am completely unable to log into OpenMRS JIRA:

Logging in with:

krishhawasthi28@id.openmrs.org

results in “invalid username/password” or “Something went wrong on our end”.

I believe my JIRA user account has not yet been provisioned. Could someone please help enable my JIRA access?

Thank you.

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