We got a feedback from one of the clients for the Appointment module. The filter options in the Appointment lists under Manage Appointments doesn’t provide a great user experience.
Pain Point Users not able to view the active filters easily. Once the user selects the filter criteria and applies, the Appointment calendar view on the right side is updated. If an user modifies the selection criteria but doesn’t press the ‘Apply Button’ filter and the user leaves the page. When the user comes back later to the same screen, the modification in the selection criteria is intact but the Appointment calendar shown on the right side is for a different Filter options and this leads to confusion in making appointment decisions.
Approach 1 - Visual indication on the changes Whenever the selection options in the filter criteria changes, highlight the Apply Filter Button (Possibly change the colour of ‘Apply Filter’ button). So that the user gets to know that the Appointment calendar panel is yet to be updated with the new Filter criteria
Approach 2 - Dynamic Filter In this approach the ‘Apply Filter’ button will be removed. And the Appointment calendar panel will be updated as and when the filter criteria is changed.
We are looking for more suggestions/inputs in providing a better user experience for Appointment module.