@ssmusoke, SCRAP was anonymous reporting, meaning, there was no way of following up with the person who reported it. Also, it created the possibility of same issue being reported multiple times from various different sources with a new JIRA number, and has a very high chance of spam.
I don’t think we were able to justify if it was really worth trying to understand which JIRA issues were “valid” with the above mentioned issues.
If facing an error log, any person can still create a Talk Post to discuss the logs or even create a JIRA issue for it to be resolved.
SCRAP (as far as I understand) was created (before Talk) for users who were not familiar with JIRA and wanted a way to report issues.