Heads-up, I’ve been trying to use formage to close helpdesk requests (new users and jira/wiki access) for almost 4 days now. I’ve already tried more than 20 times on a certain user, and still only times out.
I need someone to actually investigate the problem, restart the services, do whatever is needed to sort this problem out (I won’t have time until the weekend).
It’s a pretty bad situation that our ID is so unstable that we cannot edit users after so many attempts. Any help is appreciated.