# Unable to install OpenMRS Core 2.4.0 **URL:** \ **Category:** Ask OpenMRS\ **Created:** [December 1, 2021, 1:17pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263 "2021-12-01T13:17:16Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![jessek10](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jessek10/32/15711_2.png) [@jessek10](https://talk.openmrs.org/u/jessek10)\ **Post date:** [December 1, 2021, 1:17pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/1 "2021-12-01T13:17:16Z")
**Application Name:** Replace this text with one of: Platform, Reference Application, Bahmni, (Other – Please specify) **Version Number:** 2.4.0 **Question:** Hello I would like to help me. I have been trying to install the openmrs core 2.4.0 but I’m unable to create it. What could be the problem and how can I solve it? ![IMG_20211126_155249_434](https://talk.openmrs.org/uploads/default/original/2X/a/abc6c1f58e5fe2ac1adbb4b64da5a066393a98f7.jpeg) ---
**Author:** ![herbert24](https://talk.openmrs.org/user_avatar/talk.openmrs.org/herbert24/32/8178_2.png) [@herbert24](https://talk.openmrs.org/u/herbert24)\ **Post date:** [December 1, 2021, 1:18pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/2 "2021-12-01T13:18:46Z")
what steps did you take on trying to set up the web app! ---
**Author:** ![jessek10](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jessek10/32/15711_2.png) [@jessek10](https://talk.openmrs.org/u/jessek10)\ **Post date:** [December 1, 2021, 1:19pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/3 "2021-12-01T13:19:57Z")
I have finished all the steps but when it reaches the last step, it displays that message!! ![Screenshot 2021-12-01 at 16-30-30 Screenshot](https://talk.openmrs.org/uploads/default/original/2X/2/20ad8394dabbf763e7015650c7530a5456457de9.png) ![Screenshot 2021-12-01 at 16-30-49 Screenshot](https://talk.openmrs.org/uploads/default/original/2X/7/7b655092e10fc7e8a1237c4030f354a03d4e4676.png) ![Screenshot 2021-12-01 at 16-31-17 Screenshot](https://talk.openmrs.org/uploads/default/original/2X/8/8bfc4b30bb8c5babe3f58690b68b6917f8272b7f.png) ![Screenshot 2021-12-01 at 16-32-20 Screenshot](https://talk.openmrs.org/uploads/default/original/2X/c/c73bccf429d5840c70d7287b5f91da88065ce48a.png) ![Screenshot 2021-12-01 at 16-32-53 Screenshot](https://talk.openmrs.org/uploads/default/original/2X/2/26bd39a48e195a892d97cc232c35136ea79e9f4e.png) ![Screenshot 2021-12-01 at 16-33-08 Screenshot](https://talk.openmrs.org/uploads/default/original/2X/a/a43c8658547c44c28f5858ba5903a2cd59d12ac7.png) ---
**Author:** ![jessek10](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jessek10/32/15711_2.png) [@jessek10](https://talk.openmrs.org/u/jessek10)\ **Post date:** [December 1, 2021, 1:36pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/4 "2021-12-01T13:36:27Z")
where can i download or get the openmrs-runtime.properties? ---
**Author:** ![herbert24](https://talk.openmrs.org/user_avatar/talk.openmrs.org/herbert24/32/8178_2.png) [@herbert24](https://talk.openmrs.org/u/herbert24)\ **Post date:** [December 1, 2021, 1:47pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/5 "2021-12-01T13:47:19Z")
you are missing out some thing according to the screen shots,add the passsword of the root user for your mysql instance,i encourage you to read the steps very clearly and let us know incase of any questions here ---
**Author:** ![jessek10](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jessek10/32/15711_2.png) [@jessek10](https://talk.openmrs.org/u/jessek10)\ **Post date:** [December 1, 2021, 1:52pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/6 "2021-12-01T13:52:02Z")
Should I use the same password I used while setting up mysql? ---
**Author:** ![herbert24](https://talk.openmrs.org/user_avatar/talk.openmrs.org/herbert24/32/8178_2.png) [@herbert24](https://talk.openmrs.org/u/herbert24)\ **Post date:** [December 1, 2021, 2:28pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/7 "2021-12-01T14:28:28Z")
what do you get when you try using it ---
**Author:** ![jessek10](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jessek10/32/15711_2.png) [@jessek10](https://talk.openmrs.org/u/jessek10)\ **Post date:** [December 1, 2021, 2:43pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/8 "2021-12-01T14:43:56Z")
I’m gonna update you sir when I get an error. ---
**Author:** ![jessek10](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jessek10/32/15711_2.png) [@jessek10](https://talk.openmrs.org/u/jessek10)\ **Post date:** [December 1, 2021, 3:47pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/9 "2021-12-01T15:47:22Z")
when I look at the tomcat command window; when it adds a constraint, it shows “ON UPDATE NO ACTION ON DELETE NO ACTION” what does that mean?? ---
**Author:** ![jessek10](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jessek10/32/15711_2.png) [@jessek10](https://talk.openmrs.org/u/jessek10)\ **Post date:** [December 1, 2021, 4:45pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/10 "2021-12-01T16:45:44Z")
the creation of the app was successful but the challenge I’m facing is this!!! ![Screenshot 2021-12-01 at 19-45-05 Add On Manager](https://talk.openmrs.org/uploads/default/original/2X/a/a5f6443ed2506179fac2b34502476ea85493b338.png)how can rectify it? ---
**Author:** ![jessek10](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jessek10/32/15711_2.png) [@jessek10](https://talk.openmrs.org/u/jessek10)\ **Post date:** [December 2, 2021, 5:30am UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/11 "2021-12-02T05:30:39Z")
ho can I Correct this? ![Screenshot 2021-12-01 at 19-45-05 Add On Manager](https://talk.openmrs.org/uploads/default/original/2X/a/a5f6443ed2506179fac2b34502476ea85493b338.png) ---
**Author:** ![tendomart](https://talk.openmrs.org/user_avatar/talk.openmrs.org/tendomart/32/6753_2.png) [@tendomart](https://talk.openmrs.org/u/tendomart)\ **Post date:** [December 2, 2021, 2:45pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/12 "2021-12-02T14:45:53Z")
If you instead need a web interface , you may need to setup Reference Application [using the SDK](https://wiki.openmrs.org/display/docs/OpenMRS+SDK+Step+By+Step+Tutorials#OpenMRSSDKStepByStepTutorials-DevelopingwiththeReferenceApplication) is that what you itend to do ? ---
**Author:** ![gusismith](https://talk.openmrs.org/user_avatar/talk.openmrs.org/gusismith/32/18379_2.png) [@gusismith](https://talk.openmrs.org/u/gusismith)\ **Post date:** [June 3, 2023, 12:02pm UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/13 "2023-06-03T12:02:35Z")
Were you able to solve this issue? If yes, please show me how you did it, I’m having the same issue right now ---
**Author:** ![tendomart](https://talk.openmrs.org/user_avatar/talk.openmrs.org/tendomart/32/6753_2.png) [@tendomart](https://talk.openmrs.org/u/tendomart)\ **Post date:** [June 4, 2023, 9:08am UTC](https://talk.openmrs.org/t/unable-to-install-openmrs-core-2-4-0/35263/14 "2023-06-04T09:08:47Z")
@gusismith are setting up OpenMRS platform or Refapp distro ?