# Missing Jira comment permissions & assistance with contributor access (OpenMRS ID: supersaiyan101) **URL:** \ **Category:** Infrastructure\ **Created:** [October 27, 2026, 1:17pm UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333 "2026-10-27T13:17:51Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![supersaiyan101](https://talk.openmrs.org/user_avatar/talk.openmrs.org/supersaiyan101/32/22612_2.png) [@supersaiyan101](https://talk.openmrs.org/u/supersaiyan101)\ **Post date:** [October 27, 2026, 1:17pm UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333/1 "2026-10-27T13:17:51Z")
Hello OpenMRS Community and Infra Team, I am writing to kindly ask for assistance with my Jira permissions on `openmrs.atlassian.net`. My OpenMRS ID is **`supersaiyan101`** (email: `anavaysharma111@gmail.com`). ### The Problem I previously opened Helpdesk ticket **ISD-20572** to set up my access. While my account was created, it currently remains in **read-only mode** : - The comment box does not appear at all under issues in the `TRUNK` project (under Activity, only All / History / Work log show up). - I am unable to comment, ask questions on tickets, or take part in discussions. ### Context & Contributions I’ve been trying to get this sorted for quite a while now, and it has been rather frustrating being unable to interact on Jira despite actively contributing to the codebase. I currently have two pull requests submitted to `openmrs-core` that have all tests passing and reviews addressed: - **[PR #6706 (TRUNK-6825)](https://github.com/openmrs/openmrs-core/pull/6706)**: Addressed review suggestions from @jwnasambu, implemented a distinct mock, all CI and SonarCloud checks passing. - **[PR #6748 (TRUNK-6854)](https://github.com/openmrs/openmrs-core/pull/6748)**: Role & privilege name case-insensitivity fix, green test suite, SonarCloud passing. I would love to be an active, communicative contributor, but being locked out of commenting on Jira has made collaborating difficult. ### Request Could an administrator please verify my account permissions and add `supersaiyan101` to the appropriate `jira-users` / contributor group so I have standard comment permissions on Jira issues? Thank you very much for your time and help in resolving this. Best regards, Anavay Sharma OpenMRS ID: `supersaiyan101` GitHub: `Supersaiyan101` ---
**Author:** ![jwnasambu](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jwnasambu/32/13543_2.png) [@jwnasambu](https://talk.openmrs.org/u/jwnasambu)\ **Post date:** [October 27, 2026, 6:41pm UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333/2 "2026-10-27T18:41:06Z")
> [@supersaiyan101](#): > > supersaiyan101 Kindly you already have access to Jira/wiki, so you should be able to log in to the issue tracker. ---
**Author:** ![supersaiyan101](https://talk.openmrs.org/user_avatar/talk.openmrs.org/supersaiyan101/32/22612_2.png) [@supersaiyan101](https://talk.openmrs.org/u/supersaiyan101)\ **Post date:** [October 28, 2026, 5:03am UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333/3 "2026-10-28T05:03:31Z")
Hi @jwnasambu, thank you for checking! To clarify: I am able to log in to Jira without any issues.The problem is that once logged in, my account is in **read-only mode** on issues (such as in the TRUNK project): The **Comments** tab and the comment text box do not appear at all under activity (only all, history, and work log are visible) because of this, I cannot leave comments, ask questions, or participate on tickets. Could you or an administrator please check if my account (`supersaiyan101`) has the **“Add Comments”** permission or needs to be added to the `jira-software-users` / contributor group in the project’s permission scheme? Thank you so much! ---
**Author:** ![jwnasambu](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jwnasambu/32/13543_2.png) [@jwnasambu](https://talk.openmrs.org/u/jwnasambu)\ **Post date:** [October 28, 2026, 5:29am UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333/4 "2026-10-28T05:29:35Z")
Kindly click on your profile on the jira issue tracker and click on login in on the listed options. [Yahoo Mail: Search, Organize, Conquer](https://mail.onelink.me/107872968?pid=nativeplacement&c=US_Acquisition_YMktg_315_SearchOrgConquer_EmailSignature&af_sub1=Acquisition&af_sub2=US_YMktg&af_sub3=&af_sub4=100002039&af_sub5=C01_Email_Static_&af_ios_store_cpp=0c38e4b0-a27e-40f9-a211-f4e2de32ab91&af_android_url=https://play.google.com/store/apps/details?id=com.yahoo.mobile.client.android.mail&listing=search_organize_conquer) ---
**Author:** ![supersaiyan101](https://talk.openmrs.org/user_avatar/talk.openmrs.org/supersaiyan101/32/22612_2.png) [@supersaiyan101](https://talk.openmrs.org/u/supersaiyan101)\ **Post date:** [October 28, 2026, 5:54am UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333/5 "2026-10-28T05:54:32Z")
@jwnasambu thanks for suggesting this , i logged in as you told , but now there is a new problem i can not see any issues under list , ![image](https://talk.openmrs.org/uploads/default/original/3X/2/c/2c70ba8ea47ec63f71b3e3719abb9fef988a21fc.png) It appears my account (`supersaiyan101`) is missing from the **\*\*“Browse Projects”\*\*** and **\*\*“Add Comments”\*\*** permission scheme for the **\*\*OpenMRS Core (TRUNK)\*\*** space. ---
**Author:** ![jwnasambu](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jwnasambu/32/13543_2.png) [@jwnasambu](https://talk.openmrs.org/u/jwnasambu)\ **Post date:** [October 28, 2026, 9:04am UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333/6 "2026-10-28T09:04:16Z")
Kindly your account exists. Do you mind clicking on your profile on your right? You should be able to see a list of options for now we want to confirm on the the list the is no `Log in` and if the is click on it please! ---
**Author:** ![jwnasambu](https://talk.openmrs.org/user_avatar/talk.openmrs.org/jwnasambu/32/13543_2.png) [@jwnasambu](https://talk.openmrs.org/u/jwnasambu)\ **Post date:** [October 28, 2026, 10:13am UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333/7 "2026-10-28T10:13:17Z")
@supersaiyan101 Kindly let me know if you still need help. ---
**Author:** ![supersaiyan101](https://talk.openmrs.org/user_avatar/talk.openmrs.org/supersaiyan101/32/22612_2.png) [@supersaiyan101](https://talk.openmrs.org/u/supersaiyan101)\ **Post date:** [October 28, 2026, 3:31pm UTC](https://talk.openmrs.org/t/missing-jira-comment-permissions-assistance-with-contributor-access-openmrs-id-supersaiyan101/50333/8 "2026-10-28T15:31:37Z")
hi @jwnasambu , everything is working now ..thank you for the help …I really appreciate your patience, help, and guidance in getting this sorted out… Best Regards, Anavay