JIRA Permission for New Comer

[harsha89 (Harsha Kumara)]

Hi @burke @r0bby,

Aren’t we give JIRA permission for new comer to log into JIRA and assign tickets? IMO we need to give those basic permissions. JIRA site says, new user need to request for JIRA permissions. But I believe basic permissions to create, comment and assign JIRA should be there.

Thanks, Harsha

[pascal (Pascal Brandt)]

We disabled this because spam tickets were being created, and it was taking a lot of time to delete those tickets. What we really need to do is automate granting access based on Talk trust levels:

Automating granting access to Confluence/Jira to new users

I know we’ve discussed this at length and were going to use trust levels, but those have the unintended side-effect that we can get low-quality posts, yet still get access. I propose a different route. What if we require /dev/null, AND trust level 1 on discourse. Why would this work? It’d allow for them filtering out spammers better. Justification still has to occur. I have already denied access to one person whose username matched that of spammers.

[chagara (chagara casanova)]

@pascal

What if we require /dev/null, AND trust level 1 on discourse. Why would this work? It’d allow for them filtering out spammers better. Justification still has to occur. I have already denied access to one person whose username matched that of spammers.

I agree with this. I was trying to think a way to lower spammers and I think this is a good start. By having those badges, we can make sure at least they are active and not creating random accounts and spam.

[r0bby (Robby O'Connor)]

I’m still maintaining Id dashboard…so prs welcome…ideally with tests.