JIRA Aceess to Create And Assign JIRAs

Development
1

Hi All,

Is it possible me to grant the JIRA permissions? I have asked through helpdesk but still I can’t login.

Thanks

2

I think you should explain the reason why you need the access -to create an issue/to resolve an issue or something like that… did you provide the reason? if so, since it is weekend and people generally don’t work on weekends. :slight_smile:

3

@shekhar Yes I dropped the mail on Thursday as I remember. Since I didn’t get a reply think of posting here. Basically as a new comer I need to assign a ticket and start progressing on it. :slight_smile:

1 Like
4

I recategorized this thread to the helpdesk category. If people concerned are active they may give you access till then brainstorm on the issue you want to resolve. :slight_smile:

PS: we apologise for such a long process to get the access but we have to do this to reduce the spammers.

5

Why did you not create a help desk ticket for this, as the message says to do…

6

@r0bby @prashadi said she created a help desk case first.

2 Likes
7

Somebody has to monitor the helpdesk…

That said, there’s documentation in the Infrastructure folder in Google Docs how to do this. The current infra team knows this.

8

This should be taken care of now. Sorry about the delay @prashadi!

2 Likes