# Getting an error when setting up OpenMRS core

**URL:** <https://talk.openmrs.org/t/getting-an-error-when-setting-up-openmrs-core/45870>\
**Category:** Platform\
**Created:** [April 17, 2025, 10:35am UTC](https://talk.openmrs.org/t/getting-an-error-when-setting-up-openmrs-core/45870 "2025-04-17T10:35:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![randila](https://talk.openmrs.org/user_avatar/talk.openmrs.org/randila/32/17874_2.png) [@randila](https://talk.openmrs.org/u/randila)\
**Post date:** [April 17, 2025, 10:35am UTC](https://talk.openmrs.org/t/getting-an-error-when-setting-up-openmrs-core/45870/1 "2025-04-17T10:35:10Z")

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Hi everyone. I was trying to setup openmrs core but I’m getting this same error. Why is that and how can I fix that

 ![image](https://talk.openmrs.org/uploads/default/original/3X/f/9/f917dcb0229352861afb3ce84bc26b158e3334dc.png)

I tried to go through several talk threads and documentations and non of them are working for me. And also I’m setting up in macOS

@jayasanka @wikumc @manojll @dkayiwa

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**Author:** ![randila](https://talk.openmrs.org/user_avatar/talk.openmrs.org/randila/32/17874_2.png) [@randila](https://talk.openmrs.org/u/randila)\
**Post date:** [April 17, 2025, 10:41am UTC](https://talk.openmrs.org/t/getting-an-error-when-setting-up-openmrs-core/45870/2 "2025-04-17T10:41:59Z")

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I’ve tried several things. Like downgrading the versions of jdk and mysql. and also dropped the previous table with the same name. none of them work. even though mysql service is running.

here’s the terminal logs

 ![image](https://talk.openmrs.org/uploads/default/original/3X/6/d/6dfdd51b45ebe268966de90c9b9ad6b8f8906691.png)

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**Author:** ![wikumc](https://talk.openmrs.org/user_avatar/talk.openmrs.org/wikumc/32/21813_2.png) [@wikumc](https://talk.openmrs.org/u/wikumc)\
**Post date:** [April 17, 2025, 10:42am UTC](https://talk.openmrs.org/t/getting-an-error-when-setting-up-openmrs-core/45870/3 "2025-04-17T10:42:49Z")

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Can you try this on a different browser or using the incognito mode?

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**Author:** ![mherman22](https://talk.openmrs.org/user_avatar/talk.openmrs.org/mherman22/32/20233_2.png) [@mherman22](https://talk.openmrs.org/u/mherman22)\
**Post date:** [April 17, 2025, 2:00pm UTC](https://talk.openmrs.org/t/getting-an-error-when-setting-up-openmrs-core/45870/4 "2025-04-17T14:00:07Z")

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What could the logs be saying at this point?

Is it `Access denied for user 'root'@'localhost' (using password: NO) or Access denied for user 'root'@'localhost' (using password: YES)`? Share the logs please!

Also can you try the advanced installation step?

Does this [thread](https://talk.openmrs.org/t/investigating-initializationfilter-installation-wizard-issues-request-for-input/45819) speak to you?

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**Author:** ![dkayiwa](https://talk.openmrs.org/user_avatar/talk.openmrs.org/dkayiwa/32/179_2.png) [@dkayiwa](https://talk.openmrs.org/u/dkayiwa)\
**Post date:** [April 17, 2025, 2:31pm UTC](https://talk.openmrs.org/t/getting-an-error-when-setting-up-openmrs-core/45870/5 "2025-04-17T14:31:06Z")

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That is a known issue. As per his logs you see this: ‘using password: No’. Clearing the browser cache or using incognito as @wikumc suggested should do the trick.

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**Author:** ![randila](https://talk.openmrs.org/user_avatar/talk.openmrs.org/randila/32/17874_2.png) [@randila](https://talk.openmrs.org/u/randila)\
**Post date:** [April 21, 2025, 9:57am UTC](https://talk.openmrs.org/t/getting-an-error-when-setting-up-openmrs-core/45870/6 "2025-04-21T09:57:17Z")

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Using an incognito browser worked. Thanks @wikumc, @dkayiwa and @mherman22