Error with Manage Concept Dictionary

Ask OpenMRS
#1

Hello all,

I am using Ref App 2.6. Under Configure Metadata>Concepts I get the following error

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When I try to access the concept dictionary, and search for any concepts (such as rash) the screen freezes on the following screen :

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image.png1020×281 11 KB

The only way I can access the concept dictionary is to sign in using localhost. I cannot access it over the internet.

Any suggestions to resolve this issue.

Thanks very much

#2

Any help is much appreciated

#3

Can you paste the contents of the server logs at pastebin.com?

#4

Thanks @dkayiwa

Here you go

https://pastebin.com/QF9KP5Tm

https://pastebin.com/wemq3Upr

https://pastebin.com/h5WF557H

Thanks again

#5

I appreciate any help or guidance in this regards.

Thanks very much

#6

Did you find anything in the logs @dkayiwa

#7

Is this the url that you are trying to access? https://demo.openmrs.org/openmrs/owa/conceptdictionary/index.html#/

#8

Yes… Thats correct @dkayiwa

#9

Are you able to access the same url from localhost?

#10

Yes @dkayiwa I use windows server for testing and it works fine from local host

#11

Is that the only page that you fail to access remotely?

#12

Yes… The application works fine otherwise.

However, If I try to access this page from here : https://demo.openmrs.org/openmrs/dictionary/index.htm

I can open the page, but the page freeze when I try to search for concepts. I cannot get any result back.

If I login from local host, it work perfect!

#13

Did you figure this out?

#14

Nope. I never managed to make it work. I tried several times to reinstall OpenMRS. Never worked :frowning:

#15

Do you see any errors on the browser’s JavaScript log?