So, a little bit of a situation.
We had a form in our website, the contact form, where people could fill it up to send us any message. Turns out that thing stopped working january 2018 :D, due to how emails work and so what.
There’s really no easy way to fix it, because I cannot send an email on behalf of a user, and hence I cannot open a helpdesk ticket on behalf of them.
I changed the form to redirect them to our helpdesk. https://openmrs.org/about/contact/
If we stiil want to recreate the form, I’d recommend we do it straight on our helpdesk (instead of wordpress).
I created a servicedesk ticket for older requests from late october, and I’m working my way through them.