Cannot login to talk

(Cintia Del Rio) #21

So, @jwnasambu, renaming the user from formage doesn’t work. The ‘saving’ screen, which was supposed to disappear, doesn’t. Because there’s a massive exception on the logs, that’s why.

Also, you don’t seem to have renamed it in talk/discourse either. Do you remember if there was any confirmation saying it was successful?

(Cintia Del Rio) #22

Renaming in talk doesn’t work as well.

@sekisis2010 but I think I might have some workaround, just testing.

(Cintia Del Rio) #23

@jwnasambu I think I successfully renamed the user, I documented the steps in

Are you able to double check there’s nothing missing?

(Juliet Wamalwa) #24

Congratulation I have confirm and all is well.:smiley:

(Prabodh Kotasthane) #25

Please do let me know if anything is needed from my side! :smiley:

(Robby O'Connor) #26

Probably will need to log out and back in again when completed so that Discourse gets the refreshed data

(Cintia Del Rio) #27

I think all is in order, @prabodhk.

You might need to login again to talk in both your devices.

Your old password should work as usual, but reset should work as well.

(Prabodh Kotasthane) #28

Thanks everyone for your help! :smiley:

(Daniel Kayiwa) #29

Does this mean that we need to change the assignee for all these tickets?

(Cintia Del Rio) #30

It seems so, @dkayiwa

I thought that JIRA had done that for us. Can you do that and add to the wiki page?

(Daniel Kayiwa) #31

What should i add to the wiki page?

(Robby O'Connor) #32

Instructions on how to handle that – is likely how to do it. You will need to login to Crowd and enable user aliasing.