Cannot access tickets on Jira

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1

I have tried to go through JIRA tickets but they seem to show ready for work yet they were already worked on and there is no option of claiming for a ticket. @jwamalwa, @dkayiwa please help

2

Can you share ticket id number ,ticket link or screen shot

3

https://issues.openmrs.org/secure/Dashboard.jspa Even after loging in, there is no way to claim for a ticket.

4

First click on legacy ui ticket in the system dashboard introductory ticket, this is just an example to see if you cant claim any ticket.

5

There is no option for claiming it https://issues.openmrs.org/browse/LUI-55

6

@gracebish sorry for the incovenienceā€¦raise the issue at https://openmrs.org/helpdesk/ Dont forget to signup first. @cintiadr @dkayiwa

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7

Ok then as @reagan said, it seems jira is down, you can send a query on helpdesk. thanks @reagan

8

Hm.

Jira is not down https://issues.openmrs.org/ And helpdesk is https://help.openmrs.org

9

Thanks for updates @cintiadr

10

@gracebish On sorry about it! kindly follow this link https://issues.openmrs.org/browse/TRUNK-5496 to access the ticket you had claimed already.

11

Thanks @jwnasambu, @sharif and @reagan . I was helped.

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